Sr. Active Directory Account Administrator to create accounts, permissions, folders, etc. for a surge in capacity

Our valued public sector client is looking for a Sr. Active Directory Account Administrator to create accounts, permissions, folders, etc. for a surge in resource capacity and ongoing operations

Tasks include:

• Create/modify network accounts, access rights including Active Directory, Outlook mailboxes, shared folders, network-specific tasks, and advanced reporting
• Develop and maintain excellent client relationships, while meeting and exceeding client service level agreements
• Coordinating upgrades and hardware replacements on/off site
• Advise and educate clients within procedural guidelines to ensure a solution is provided for any technical or service questions/concerns
• Maintain customer contacts to enable accurate tracking and reporting
• Assist with client onboarding and ongoing maintenance
• Act as an expert in all facets of access control products
• Identify and assist in resolving errors
• Experienced in managing user access controls and privileged access management

Must have:

• Security clearance with the Government of Canada
• Prior admin experience with Active directory, specifically account creation, permissions, and folders

Nice to have:

• ITIL experience and/or certification
• Bilingual (English/French)