Sr. Business Analyst to support our client's proprietary CSM System (Mainframe/OSB/ODM)

Job Type: Contract
Positions to fill: 2
Start Date: Oct 01, 2023
Job End Date: Sep 30, 2024
Pay Rate: Hourly: Negotiable
Job ID: 132123
Location: Ottawa, Toronto, London, Montreal, Halifax

Sr. Business Analyst to support critical, homegrown Customer Service Management (CSM) Application.

Required skills: 

·        5+ years supporting Mainframe Apps

·        5+ years Oracle Service Bus (OSB)

·        5+ years Operations Decision Manager (ODM)

·        Knowledge of ClearRoute

The BA will be responsible for the following functions:

■ Pre-Analysis (System Requirements Specifications)

■ Analysis and Solution Design (System Specifications, System Design)

■ Construction (Coding, Unit Testing)

■ Testing (System Integration Testing, User Acceptance Testing)

■ Deployment/implementation

■ Project normalization