Sr. Business Analyst to support our client's proprietary CSM System (Mainframe/OSB/ODM)
Job Type: Contract
Positions to fill: 2
Start Date: Oct 01, 2023
Job End Date: Sep 30, 2024
Pay Rate: Hourly: Negotiable
Job ID: 132123
Location: Ottawa, Toronto, London, Montreal, Halifax
Sr. Business Analyst to support critical, homegrown Customer Service Management (CSM) Application.
Required skills:
· 5+ years supporting Mainframe Apps
· 5+ years Oracle Service Bus (OSB)
· 5+ years Operations Decision Manager (ODM)
· Knowledge of ClearRoute
The BA will be responsible for the following functions:
■ Pre-Analysis (System Requirements Specifications)
■ Analysis and Solution Design (System Specifications, System Design)
■ Construction (Coding, Unit Testing)
■ Testing (System Integration Testing, User Acceptance Testing)
■ Deployment/implementation
■ Project normalization