Sr. Business/Business systems analyst to perform current/future state analysis for a group benefits project for an insurance client-4601

Sr. Business/Business systems analyst to perform current/future state analysis for a group benefits project for an insurance client-4601

Duration: 6 Months to start

100% Remote

It is for our Call Centre Program that our Operations BA/BSA Team are contributing on. 

Must haves:

• 5+ years of experience as a business/business systems analyst creating User Stories/Documentation, Current/future state analysis
• Experience working within Group Benefits knowledge
• FI/Insurance experience

Nice to haves:

• Data/Impact Analysis – familiarity with Process & Data Modelling
• Experience with JIRA, Confluence & MIRO

Job Responsibilities:

• Lead and manage the development of quality BSA deliverables for small, medium and large projects.
• Partner with business partners, vendors, leaders, application development and testing teams to ensure quality solutions that meet the needs and expectations of our business partners and clients.
• Lead, motivate, support, and coach project team members and peers by providing guidance that is appropriate for their knowledge and skill level.
• Understand the technical and operational challenges and objectives that may impact the rollout of an application/process. Use that to drive discussions about solutions and risk mitigation.
• Establish and maintain trusted advisory roles with clients by gathering and analyzing information to provide recommendations that address and resolve business issues.
• Champion the BSA role by actively promoting learning across the team and contribute to the continuous improvement of the practice by leading initiatives.
• Stay current with trends in emerging technologies and how they could apply to our client