Sr. Digital Product Operations Manager to help build out exceptional client experience using data to make the right decisions within the Financial Industry

Our client is looking for a Sr. Digital Product Operations Manager to help build out exceptional client experience using data to make the right decisions within the Financial Industry.

Overview:

You will work in partnership with the product success team bringing data and insights to help make the right decisions for our clients and members. You tell the story through data, know the product and user touch points inside and out. You are our data wizard, collecting, analyzing and displaying in ways that help inform conversations, generate feedback loops, and ensure quality decisions are made

Must Have's:

5+ years of experience as a Digital Product Manager

Experience with Data or data visualization including SQL, GCP/ Big Query, Tableau

Extremely detail oriented

Nice to Have's:

• Python
• Product Management Experience
• Data Science skills
• Familiarity with digital product development would be an asset

Responsibilities:

• A technical foundation to create and share insights to inform strategy, in tools available to help with pulling or acquiring new data or data visualization.
• Familiarity (or ability to learn) Google Analytics, Figma, AVO, Mixpanel, Looker and documentation to support like Jira, Confluence and Miro
• Strong data analysis skills, you can see trends and insights and make connections to the “so what?”or “now what?”
• Basic statistical analysis (e.g. correlations and statistical significance)
• 360-degree influence— an ability to leverage data and clearly interpret and translate data to inform strategies and articulate them in a way that gains buy-in of peers, leaders and stakeholders
• Strong communication and presentation skills
• Creative Problem solving - using creativity to develop new ideas and solutions to problems that haven't been tackled before