Sr UX designer to develop the user experience interface for a benefits modernization initiative

Our valued public sector client requires a Senior UX designer to develop the user experience interface for a benefits modernization initiative. This benefits initiative will modernize the way Canadians currently access their CPP, OAS, and EI.

Must haves:

• Valid UX certification or a degree/diploma from a recognized college or university in Human Factors, HCI, Design or related fields.
• Must include digital portfolio to showcase work clearly (what was the design thinking process, what was the problem, how did they fix it)

Tasks Include, but are not Limited to:

• Develop a journey map
• Create prototypes and other UX deliverables at a high level of quality and in WCAG and WET compliance
• Define the UX Strategy, vision, and user experience
• Gather user requirements and produce/update user story documentation and design specifications;
• Using qualitative and quantitative data, create user stories, profiles, personas, empathy maps, service blueprints and journey maps to support user-centric development of digital solutions;
• Architect application navigation and content flow and produce sitemaps and workflow diagrams;
• Create usability testing plans and conduct usability testing sessions with clients and users;
• Lead projects of limited scope or components of larger projects;
• Produce and/or update UX documentation for new applications or for updates (enhancements and bug fixes) of existing applications;