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Telecom Administrator experienced with mobile devices, maintain land/phone lines, processing hardware requests.

Job Type: Contract
Positions to fill: 1
Start Date: Dec 05, 2022
Job End Date: Jun 30, 2023
Pay Rate: Hourly: Negotiable
Job ID: 125405
Location: Vancouver
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Our public sector client is seeking a Telecom Administartor.  The Information Management & Technology department at BC Housing is looking for an organized individual to fill the Telecom Administrator role. The position reports to the Technology Programs manager and assists in the day-to-day responsibilities of the technology program telecom area. The ideal candidate will have outstanding communication skills, excellent customer service, a desire to learn and develop, and can multitask. The of the role may evolve depending on the need of the department.

Responsibilities
  • Support the Technology Programs manager with telecom administrative tasks
  • Reconciliation of current phone lines with Rogers/Shaw/Telus phone lines noting contract numbers/accounts/service
  • Review/maintain current land lines and directly managed buildings
  • Processing all telecom payments online and over the phone
  • Process of new phone lines/moving phone lines for directly managed buildings
  • Maintenance of mobility agreements and hardware levels
  • Processing mobility hardware requests for new hires, mobile incidents and upgrades
  • Handling addition of remaining packages on mobile devices and deactivation of devices
  • Ordering and monitoring accessories of telecom items

Qualifications Ideal candidates must-have:
  • Working experience within telecom field
  • Experience supporting multiple projects at once
  • ‚ÄčExperience with Microsoft Office products and inTune
  • Extremely organized
  • Great analytical skills
  • Attention to detail
  • Excellent communication (verbal and written) and inter-personal skills
  • Excel working under pressure to meet deadlines and changing priorities
  • Works well within a small team
  • Ability to prioritize