Two Senior Secret Cleared System Administrators - a Storage Specialist and a Backup Specialist - to support Enterprise Data Centers

Our valued public sector client requires the services of TWO Senior Secret Cleared System Administrators - a Storage Specialist and a Backup Specialist - to provide day-to-day operations, installation, maintenance, and support services for hardware and software, for ongoing operations and projects in SSC’s Enterprise Data Centers.
 
In support of the Accessible Canada Act, Nothing without us: An accessibility Strategy for the Public Service of Canada, and Guideline for Making Information Technology Usable for All, a further objective is to remove and not create new technological barriers to Information and Communications Technology (ICT) accessibility.
 
Remote and on-site support will be required. The resource may work on various platforms or systems at the same time, while collaborating with vendors/suppliers and SSC partners.
 
Responsibilities of the System Administrator for both streams are:

• Second and third level support (installation, configuration, analysis, maintenance, and support) of storage OR backup solution operations in an Enterprise Data Center.
• System Management including system installations, configuration, administration, analysis, maintenance, firmware, and code upgrades.
• Documentation development and maintenance for Storage OR Backup systems such as, but not limited to: Weekly Status Reports, Build Books, Maintenance Procedures, Specifications and Standards, Design Documentation, Process Documentation, Solution and Implementation Requests, Support Procedures, Backup and Restore Procedures.
• Monitoring and processing of ITSM systems and responding to tickets within defined SLAs using the ITIL methodology.
• Analyze business requirements, technical incidents, problems, design, and implement sound solutions.
• Perform Storage OR Backup solution knowledge transfer to Storage OR Backup operations team.
• Other related tasks as directed by the Storage OR Backup operations Team Lead and/or Manager.

 
Must Haves

• Secret Clearance
• Valid Drivers Licence
• The resource must demonstrate they have recent and extensive experience in supporting either Storage or Backup in an Enterprise Data Centre environment – minimum of 3 years of experience within the last 5 years.