Client
The client, established in 2006 to encourage collaboration between educational entities, provides supplier relationship management services to more than 900 public education institutions and organizations. In February 2020, S.i Systems was selected, through a competitive Request for Proposal process, as one of 9 supplier partners to provide IT Technical Resource Augmentation Services.
Challenge
Requirements for talent are dispersed across Ontario into five geographic zones. The client established a collaborative sourcing framework but needed help to provide savings to the end customers, conduct ongoing business reviews to resolve issues, and evaluate and monitor performance objectives.
Solution
As a leading Canadian provider of IT staffing services with multiple branch locations in the province of Ontario, S.i Systems is well positioned to help this non-profit. In a short period of time we have become the partner of choice for on demand IT professionals for this organization and its customers.
As an ISO 9001:2015 certified organization, S.i. Systems provides as-and-when required resources following a clearly defined and repeatable full-cycle contract staffing process. This occurs under 38 IT professional categories at 4 different experience levels. We have successfully developed relationships at both the program and individual customer level to provide dedicated support and ensure all service level expectations are exceeded.
Outcomes
In less than a year, S.i. Systems has become this client’s partner of choice for staffing services. As a leading supplier to the program we lead by example for placement success, compliance, and reporting. S.i. Systems forecasts a successful partnership over the initial 3-year contract period and looks forward to a longer-term strategic relationship.
